Terms of Use
These Terms of Use govern access to and use of Valid Wireless Services. By using the website, you agree to these terms. If you do not agree, do not continue using the website. Valid Wireless Services is an independent informational publisher and does not operate a wireless network, process Lifeline applications, determine eligibility or issue devices.
Quick Answer
Use the website only for lawful informational purposes. Do not present our content as official government or provider communication, interfere with the site, collect data unlawfully, or commercially republish protected content. Provider, government and external websites control their own offers, forms, eligibility decisions, privacy practices and support.
Acceptance of these terms
These Terms apply when you browse, read, use an informational tool, follow a link or contact us through the website.
If you use the site on behalf of an organization, you represent that you have authority to act for that organization. Where applicable law requires a parent or guardian’s involvement, a minor should use the website only with that involvement.
Website purpose and limits
The website publishes general information about Lifeline eligibility, providers, devices, application preparation and consumer safety.
The website is not an official application portal and does not access government or provider databases. Guides, quizzes, comparison tables and next-step tools are educational only and do not confirm eligibility or approval.
What Valid Wireless Services can and cannot do
Our responsibility is limited to publishing and maintaining informational content.
Permitted use
Subject to these Terms, you may:
Read and use the website for personal, educational and lawful informational purposes.
Share a normal link to a public page without implying sponsorship or endorsement.
Quote a limited portion where permitted by law and with accurate attribution.
Send good-faith feedback, accessibility reports or correction requests.
Prohibited conduct
You must not use the site to:
Impersonate Valid Wireless Services, a provider, government agency or another person.
Use our name or content to collect payments, documents, passwords or personal information deceptively.
Introduce malware, probe security, bypass access controls or interfere with normal operation.
Use automated access that ignores technical restrictions or places an unreasonable burden on the site.
Copy, scrape, frame, sell or commercially republish substantial protected content without permission or a legal right.
Use the website for fraud, harassment, unlawful discrimination or other illegal activity.
Intellectual property and limited license
Unless otherwise stated, website text, layout, original graphics, branding and other original materials are owned by or licensed to Valid Wireless Services.
We grant you a limited, revocable, non-exclusive and non-transferable right to access public pages for lawful personal informational use. No ownership right is transferred.
Government materials, provider names, trademarks, third-party logos and linked content remain the property of their respective owners. Reference to them does not claim ownership or endorsement.
Feedback and communications
You may contact us with feedback, correction requests, accessibility concerns or questions. We may use the information you provide to respond, investigate the issue and improve the website.
Ordinary feedback is not treated as confidential business information. Do not send trade secrets, confidential third-party material or sensitive personal records.
Third-party links and services
The site may link to providers, government resources, application platforms, advertisers, referral partners and other external websites.
External websites are controlled by their owners. Their terms, privacy policies, security, cookies, forms, fees, availability, eligibility decisions, inventory and support processes apply after you leave our site.
Advertising and referral relationships
Some links or placements may generate compensation. Display advertising, sponsored content or referral relationships may be used when appropriately disclosed.
Compensation does not create eligibility, approval, provider endorsement, priority processing, device availability or better service terms.
Privacy, cookies and data handling
Website use is also subject to our Privacy Policy, which explains cookies, analytics, advertising technologies, contact communications and privacy choices.
These Terms do not replace the Privacy Policy. A third-party destination’s privacy policy governs information submitted directly to that destination.
Availability, changes and access restrictions
We may update, correct, reorganize, suspend or discontinue website content or features. We do not promise uninterrupted, error-free or permanent availability.
We may restrict access where reasonably necessary to protect security, investigate misuse, comply with law or prevent material disruption. This does not affect rights that cannot lawfully be restricted.
Disclaimer of warranties
The website is provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we do not promise that every page will always be complete, current, uninterrupted, secure or suitable for a particular purpose.
We do not warrant the continued availability of a provider offer, device, plan, application path, external link or third-party website.
Limitation of responsibility
To the fullest extent permitted by applicable law, Valid Wireless Services is not responsible for losses arising solely from provider decisions, government or third-party systems, external-site conduct, inventory changes, shipping, activation, coverage, service interruptions or account actions outside our control.
We do not exclude or limit liability, remedies or consumer rights that applicable law does not allow to be excluded or limited.
Changes to these Terms
We may revise these Terms to reflect material changes in website functions, legal requirements, privacy practices, advertising practices or operations.
Updated Terms will be posted on this page with a revised effective or last-reviewed date. Continued use after a revision means the revised Terms apply from the stated date, subject to applicable law.
Severability, waiver and applicable law
If a provision is found unenforceable, it should be limited or removed only to the extent necessary, and the remaining provisions should continue to apply where lawful.
A delay in enforcing a provision is not automatically a waiver. These Terms are interpreted under applicable law, without designating a fictional business location, court or jurisdiction on this page.
Related policy and trust pages
These pages form part of the website’s broader transparency framework.
Questions about these Terms?
Contact us with the page URL and a clear description of the question. Do not send identity documents, benefit records, Social Security numbers, financial information, passwords or provider account credentials.