Privacy, cookies, analytics and advertising

Privacy Policy

This Privacy Policy explains what information Valid Wireless Services may collect, how that information may be used, how cookies and third-party technologies may operate, and what choices visitors have. Valid Wireless Services is an independent informational publisher. We do not provide wireless service, determine Lifeline eligibility, approve applications, or collect Lifeline application documents.

Effective date: July 18, 2026 Last reviewed: July 18, 2026

Quick Answer

Valid Wireless Services may receive basic technical data when you visit and information you voluntarily send by email. We may use cookies or similar technologies for essential site functions, security, analytics, consent management, and advertising if those services are enabled. We do not use website data to decide Lifeline eligibility, approve applications, or issue devices.

1. Scope of This Privacy Policy

This policy applies to information handled through pages and features operated by Valid Wireless Services at validwireless.com. It does not apply to third-party wireless providers, government websites, advertisers, analytics vendors, embedded services, affiliate partners, or external application portals.

When you follow a link away from Valid Wireless Services, the privacy policy and terms of the destination website govern the information you provide there. We encourage visitors to verify the destination domain and review its privacy practices before submitting personal or sensitive information.

Independent-site notice: Valid Wireless Services is not the FCC, USAC, the National Verifier, a state agency, or a wireless provider.

2. Information We May Collect

The categories below describe information that may be collected depending on how you use the site and which services are enabled.

CategoryExamplesTypical source
Information you provideName, email address, message content, correction request, accessibility report, or privacy request.Email or another contact method you choose to use.
Technical informationIP address, browser, device type, operating system, language, timestamps, referring page, and requested URL.Web server, security service, hosting provider, or enabled analytics tools.
Usage informationPages viewed, approximate session duration, navigation events, general traffic sources, and performance events.Server logs, analytics tools, or consented measurement technologies.
Approximate locationCountry, region, or city-level estimate inferred from IP address.Hosting, security, analytics, or advertising providers.
Cookie and advertising dataCookie identifiers, consent signals, ad impressions, frequency controls, fraud-prevention signals, and ad interactions.Only when relevant cookie, consent, analytics, or advertising services are enabled.

Information we do not request for website support

  • Social Security numbers or full government identification numbers.
  • Lifeline application forms, approval records, benefit letters, income proof, or uploaded eligibility documents.
  • Provider passwords, account credentials, payment-card details, banking information, or medical records.
Safety reminder: Send application documents only through an official provider or verified government application channel that requires them.

3. How We May Use Information

  • Respond to website questions, correction requests, accessibility reports, or privacy inquiries.
  • Operate, secure, troubleshoot, and improve the website.
  • Understand general traffic, performance, and content-use patterns.
  • Detect spam, abuse, invalid traffic, fraud, security incidents, or technical errors.
  • Support advertising, ad measurement, consent management, and affiliate attribution if those services are enabled.
  • Comply with applicable legal obligations and enforce website policies.
Important: Website information is not used by Valid Wireless Services to approve or deny Lifeline benefits, determine eligibility, issue a phone, or manage a provider account.

4. Cookies, Local Storage and Consent

Cookies are small files stored by a browser. Similar technologies include pixels, tags, web beacons, local storage, and device identifiers. The site or its service providers may use these technologies for the categories below.

CategoryPurposeTypical control
Essential and securitySite operation, security, fraud detection, load balancing, and remembering privacy choices.Some are necessary for the service to function.
PreferencesRemembering language, display, or consent selections.Browser settings or cookie controls where offered.
AnalyticsUnderstanding aggregate usage, technical performance, and content effectiveness.Consent tool, browser controls, or vendor opt-out where applicable.
AdvertisingAd delivery, frequency capping, measurement, fraud prevention, reporting, and personalization where permitted.Consent choices, Google ad settings, browser controls, or industry opt-out tools.

You can usually block or delete cookies through your browser. Blocking some cookies may affect site functionality. Where applicable law or a platform policy requires consent, a consent-management interface may be used before certain non-essential technologies operate.

Regional consent: If advertising is enabled for visitors in the EEA, United Kingdom, or Switzerland, a Google-certified consent management platform may be used as required by Google’s publisher policies.

5. Advertising, Google AdSense and Third-Party Vendors

Valid Wireless Services may use third-party advertising services, including Google AdSense, if and when advertising is enabled. Advertising services may use cookies or similar technologies for ad delivery, measurement, frequency capping, fraud prevention, reporting, and, where permitted by user choices and applicable law, ad personalization.

Third-party vendors, including Google, may use cookies to serve ads based on a visitor’s previous visits to this website or other websites. Google’s use of advertising cookies may enable Google and its partners to serve personalized or non-personalized ads, depending on consent, account settings, location, browser or device settings, and Google’s policies.

When Google services are integrated, a browser may send information such as the page URL and IP address to Google. Google explains that this information may be used to deliver services, measure advertising, protect against fraud and abuse, and personalize content or ads where allowed.

Ad status: This policy describes advertising practices that may apply if advertising tags or services are enabled. It does not represent a guarantee that ads are currently active on every page.

6. Analytics and Website Measurement

The website may use analytics or performance-measurement tools to understand aggregate visitor activity, identify technical problems, evaluate content usefulness, and improve navigation. Depending on the tool and settings, analytics may process device, browser, IP-derived location, referrer, page-view, event, and performance data.

Analytics information is generally reviewed in aggregate. Where required, analytics may be limited until a visitor provides consent. Visitors may also use available browser controls or vendor opt-out tools.

No eligibility profiling: Analytics data is not used by Valid Wireless Services to evaluate whether a visitor qualifies for Lifeline or any provider offer.

8. When Information May Be Disclosed

Information may be processed or disclosed in limited circumstances such as:

  • Service providers: hosting, email, security, consent, analytics, advertising, and technical vendors that support the website.
  • Legal compliance: where disclosure is reasonably necessary to comply with law, lawful process, court order, or government request.
  • Protection and security: to investigate fraud, abuse, security threats, invalid traffic, or violations of website policies.
  • Business change: in connection with a merger, acquisition, restructuring, financing, or transfer of website assets, subject to applicable safeguards.

Valid Wireless Services does not intentionally sell visitor-submitted support emails for money. Advertising technologies may involve disclosures or uses that are treated as “sharing,” “targeted advertising,” or similar activity under some privacy laws. Available opt-out and consent choices should be used where applicable.

9. Data Retention and Security

We aim to keep personal information only for as long as reasonably needed for the purpose for which it was collected, including responding to a request, maintaining necessary records, protecting the website, resolving disputes, or complying with legal obligations. Retention periods may vary based on the type of information and the system processing it.

We use reasonable administrative and technical safeguards intended to reduce unauthorized access, loss, misuse, or alteration. No website, email system, transmission method, or storage system can be guaranteed completely secure.

Reduce risk: Do not email sensitive documents or credentials. Use the official provider or government portal when an application requires personal documentation.

10. Your Privacy Choices and Rights

Depending on your location and the laws that apply, you may have rights to request access, correction, deletion, portability, restriction, or information about certain uses of personal data. You may also have the right to withdraw consent or opt out of targeted advertising, cross-context behavioral advertising, sale, or sharing as those terms are defined by applicable law.

  • Manage cookies through browser settings or the site’s consent interface, where available.
  • Use Google My Ad Center or Google Ads Settings to manage Google ad personalization.
  • Use recognized advertising-industry opt-out tools where they apply.
  • Send a privacy request to privacy@validwireless.com and describe the request clearly.

We may need to verify a request before acting on it. We will not ask you to send a full Social Security number, provider password, benefit documentation, or unrelated application records to verify a website privacy request.

Global Privacy Control and browser signals

Some browsers and extensions transmit privacy preference signals such as Global Privacy Control. Whether and how such signals are recognized may depend on the site’s consent platform, advertising settings, applicable law, and the technology available at the time of the request.

11. Children’s Privacy and International Visitors

Children

The website is intended for a general audience and is not directed to children under 13. We do not knowingly request personal information from children under 13. If you believe a child has sent personal information to the website, contact privacy@validwireless.com so the matter can be reviewed.

International visitors

Valid Wireless Services primarily publishes information for users in the United States. Visitors accessing the site from another country understand that information may be processed in the United States or other locations where hosting, security, analytics, consent, or advertising providers operate. Where required, additional consent choices may be presented.

12. Policy Changes and Contact Information

We may update this Privacy Policy when website features, vendors, analytics, advertising practices, consent tools, or legal requirements change. The effective and last-reviewed dates at the top of the page will be revised when material updates are published.

Questions about this policy, cookie practices, advertising disclosures, or privacy requests may be directed through the methods below.

General website supportsupport@validwireless.com
Related disclosureAdvertiser Disclosure