Contact Us
Contact the Valid Wireless editorial team about website questions, factual corrections, privacy requests, accessibility concerns, or technical problems. For a Lifeline application, order, device, shipping, activation, or account issue, contact the provider handling your application directly.
Last reviewed: July 18, 2026
What We Can Help With
You may contact us for:
- Questions about how our Lifeline information and eligibility guidance work
- Clarification about information shown on state or provider pages
- Website feedback or technical issues
- Content correction requests
For general inquiries
Use the appropriate email address below so your message reaches the right team. Please include the page URL when reporting a correction or technical issue.
Contact the Right Team
Email is the safest way to contact us. Include the relevant Valid Wireless page URL and a clear description of the issue. Do not send Social Security numbers, benefit documents, application documents, passwords, payment details, or provider account records.
General website support
Questions about the website, navigation, eligibility explanations, or general information.
Corrections and editorial questions
Report an inaccurate fact, outdated source, broken provider link, or wording that needs clarification. Please include the affected page URL and supporting source where possible.
Privacy or data request
Ask how website data is handled or request access, correction, or deletion where applicable.
Do not send application documents
Valid Wireless cannot verify eligibility or check application status. Send sensitive records only through the official provider or National Verifier process you intentionally chose.
Questions about website navigation, published guidance, and general site help.
Corrections, updates, and questions about published informational pages.
Privacy questions and data-related requests about the website.